Guarantee Promise

All our products are hand-crafted, finished and made to the highest quality… we pride ourselves on this. However, if you are not happy with your order, just let us know and we will re-do the product free of charge! After all, a Vanilla product is built to be cherished and adored.
Just get in touch with our Customer Experience team via email, live chat or phone, and we will handle the rest.

Phone: 01483 494 650
Live Chat: When available, this will be active at the bottom right of your screen.


Telephone & Live Chat
Mon - Fri 08:30 - 17:30
Send us a message
We're on hand if you need anything

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